K &L Automotive

Business Location: Township
Province KwaZulu-Natal
Branch: Harry Gwala
Business Start Date: 2024-05-06
Busniess Type: Company

Business Dynamics and Challenges

Business Activities: The business specialises in comprehensive automotive service and repairs, selling and reselling of a wide range of products including spare parts. The owner is currently renovating the existing building as he will be introducing a wheel alignment and balancing facility as an add-on service thus creating a new revenue stream for the business.
Challenges/Needs: An assessment conducted by Sedfa identified the following challenges faced by the business: • Lack of access to local market • There was no signage at the premises and no directional signs to assist the customers to locate the business premises • When the business was participating in Kokstad Business Markets, there was no promotional material, business cards and flyers to hand out to potential clients that visited the exhibition stand

Intervention Insights and Results

Intervention Details: The following interventions were implemented to address the challenges faced by the business:
• Development and installation of signage material (Chromadec signage boards) clearly showing the business logo, contact details and social media pages where customers can find the business profile with services offered
• Promotional material such as a Gazebo, business cards and flyers were professionally developed to assist the business when participating in any kind of business promotions in and around Kokstad
Outcome Details: The following outcome was achieved by the business because of Sedfa’s intervention
• Revenue increased by R 1 518 119,00 from R1 314 903 ,00 to R2 833 022,00 reflecting a 115,45% increase
• The number of employees increased from 4 employees to 8 employees, reflecting an increase of 4 new jobs created
• The profit decreased by R15 581,00 from R235 846 ,00 to R220 265 ,00 reflecting a 6,61% decrease

Client Feedback

Client Comments: ‘’We thank you for the support we received from Sedfa”
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